Strategic Cyber Crisis and Incident Communication
Your Guide to Clear, Confident Messaging During Cyber Emergencies
HuFiCon Management Memo:
Journey with the CISO
A mountain climb to cyber security resilience. Find out how to get to the summit of cyber security resilience in Inge van der Beijl's management memo, from her presentation at the Human Firewall Conference (HuFiCon) on the 14.11.2024.
The climb will take you from the base camp of foundational security to the high-camp of a security conscious culture, all the way to the summit consisting of strategic security integration.

Inge van der Beijl
Director Innovation

When a cyber crisis hits, your words matter.
Cyber crises test more than your systems–they test your values. Respond with integrity and protect what counts: the trust of your partners. Learn how strategic cyber crisis communication can turn chaos into leadership.
Northwave’s guide to Managing Communications During Cyber Crisis and Incidents arms you with clear, field-tested strategies for responding when everything is on the line.
What’s Inside
- Our proven, six-step action plan to guide communications in the first hours of a crisis
- Key differences in crisis communications and cyber crisis communications
- Specific advice for ransomware, third-party compromise, and espionage cases
- Real-world insights from Northwave’s CERT and cyber crisis communication experts
- How to balance transparency, legal risk, and trust
- The benefits of speaking up after a cyber incident
- A printable pocket guide for quick reference under pressure
Why Strategic Crisis Communication Matters
“The situation might not be around in a year, but your reputation for how you dealt with it will.”
It’s no longer a question of if—but when–your organisation will experience a cyber crisis. Don’t wait until you’re under fire to start planning your response.
A well-prepared organisation can use communication as a powerful tool to build trust and credibility. Get started today.

Download the Free Guide
What’s next after reading the guide? Northwave’s crisis communication experts can help you level-up your response strategies with our six-hour Crisis Communication Workshop.