Cyber Crisis Communication Masterclass

When cyber hits, Trust is on the line.

The worst time to discover that your communication plans aren’t up to par is certainly during those first critical hours of a cyber crisis. What you do before a crisis will make all the difference in your organisation’s recovery. The expression, "planning in peacetime is more than half the battle won” is particularly true in cyber crisis communication.

To help organisations achieve this readiness, we have developed Cyber Resilience solutions that can also help crisis communications teams prepare. These include a Crisis Communication Masterclass.

Crisis Communication Masterclass

Our exercises train necessary skills and offer best-practices for managing cyber crises. Participants gain hands-on experience through tailor made and threat based realistic scenarios, designed specifically for your organisation's needs.

In this six-hour masterclass, we will help you prepare the crisis communication for a cyber incident or crisis and train the communication team. In an interactive manner, we will address:

What happens during a cyber crisis?

What processes are involved in handling a cyber crisis, and how does the crisis communication process align with them?

What are the insights and best practices from the field regarding cyber crisis communication?

How is crisis communication structured at your organisation (for example, is there a crisis communication team, and what does it look like)?

Who are the key target groups for your organisation and their information needs?

Which key messages align with your organisation, its values, and the day-to-day tone of voice in communication?

As a result, your organisation gains:

1. A well-prepared team: This workshop demystifies the complexities of cyber crises, making them understandable for everyone. It also clarifies role distribution within your organisation, ensuring effective crisis communication.

2. Clear basic communication plan: experience shows that no one wants lengthy plans during a crisis. Therefore, we bundle the way of working together with the insights from the workshop into a handy document of just a few pages.

3. Prepared key messages: the basic communication plan includes prepared key messages. By developing these in advance, your organisation is better able to communicate quickly in the event of a real incident.

The question is not if a cyber incident will happen, but when. The real challenge is: will you be ready to communicate effectively when it does?

Get started today by contacting Northwave’s Cyber Resilience Team for a free consultation.

Cyber Incident?

Call 00800 1744 0000

Cyber crisis Communication Masterclass

When cyber hits, Trust is on the line.

Crisis Communication Masterclass

As a result, your organisation gains:

Book your free consultation with us!

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